» All pricing of food and beverage is subject to 9.25% sales tax. Also, there is a $25.00 delivery charge. Our prices include food and condiments only. They also include disposable black laminated foam/plastic dinnerware such as plates, silverware, cups, napkins, etc. Clear plastic dinnerware or real china and flatware may be requested at an additional charge. We respectfully ask for a forty-eight hour or more notice.

» We typically set-up your meal buffet style and come back to pick it up when finished. We schedule deliveries to arrive a half hour prior to your serving time. If you would like it sooner or later, just let us know at the time you place your order. Pick-up times are to be arranged during our normal business hours. You will be responsible for our equipment until it’s picked up. We will gladly provide you with a server(s) to maintain the buffet line and service your guest upon request and need. Additional charges may apply.

» On our buffet lines, we use chafing dishes for the hot foods. Our cold foods are presented in black plastic or glass bowls and/or black plastic or silver trays that are nicely garnished. We use baskets and cloth napkins for various other items such as rolls, dinnerware and condiments.

» Any rentals of linens, china, glassware, flatware, equipment, etc. will be at the client’s expense. We will gladly help you decide what your specific needs are and prepare an estimated quote on those needs. Client is responsible for any rentals damaged by guests.

» The numbers of guests you guarantee are the number of guests we prepare for. Your guest count guarantee is a 100% guarantee. If your guest count is under, you still pay the full guarantee. If the guest count is over your guarantee, you pay the overages. Overages to be determined by an actual head count and/or a plate count at the event. We ask you to give us your guest count guarantee three (3) days prior to the event. You may increase this count up to 48 hours prior to the event, but you cannot decrease it, as our preparation has already begun.

» When we are on location to serve food, we usually carry more than we expect to serve (running out is a traumatic experience). We also like to provide a meal for our servers after the event is over.

» Phone orders should be placed during office hours. For next day service, orders should be placed by 12:00 PM the day before. We ask that when placing orders or changing an existing order please call as early as possible. Special events may require more time. In addition, when ordering by fax, please call to verify that we received your orderfax. We will try to accommodate last minute or same day orders.

» When canceling orders, we ask for a minimum 24 hour notice. Unfortunately, we cannot accept same day cancellations.

» Our payment methods include: company check, Visa, Master Card, AMEX, cash, and billing terms for select accounts.

» Deposits are required for events over $1000. Full payment including the balance will be due prior to, or on the day of the function. For detailed information regarding our direct billing policy, please call our office.